Refund and Returns Policy

Refund & Return Policy

At Amwooglobal LLC, we want you to be completely satisfied with your purchase. Please review our refund and return policy below.

Overview

Our refund and return policy lasts 30 days. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain items such as perishable goods, intimate or sanitary products, hazardous materials, or flammable liquids and gases are not returnable.

Non-Returnable Items

Gift cards
Downloadable software products
Health and personal care items

Partial Refunds

Partial refunds may be granted for items that are not in their original condition, are damaged or missing parts, or returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

Exchanges

We replace items only if they are defective or damaged. To arrange an exchange, please contact us at info@amwooglobal.com and send your item to our return address below.

Shipping Returns

Send your return to:

Amwooglobal LLC
1209 Mountain Road Pl NE #7104
Albuquerque, NM 87110

Customers are responsible for paying return shipping costs. For high-value items, consider using a trackable shipping service or purchasing shipping insurance.